Privacy Policy
NinthLoop Studio respects your privacy. This page explains what information we collect, why we collect it, and how we handle it — in plain language.
Introduction
NinthLoop Studio ("we", "our", "the studio") values your privacy. We only collect information that is necessary to provide our services, respond to your enquiries, and communicate with you about your project or purchase. This policy is written to align with the principles of India's Digital Personal Data Protection (DPDP) Act while remaining easy to understand.
Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Email address
- Phone number
- Project details you share with us
- Messages submitted through forms on the website
- Purchase information for store orders
- Payment transaction ID (for manual UPI verification)
- Telegram username (only if you choose to provide it)
Purpose of Collection
We use the information you share only to:
- Respond to your enquiries
- Manage and deliver project requests
- Verify store purchases
- Deliver purchased digital products
- Provide customer support
- Improve our services over time
Information We Do Not Collect
To keep things safe and simple, we never collect or ask for:
- Passwords of any kind
- Banking credentials or card details
- Your UPI PIN
- OTPs (one-time passwords)
- Personal information that isn't necessary for the service
Data Storage
Information you submit may be securely stored for operational purposes and future communication related to your project or purchase. We only keep what we need for as long as it's reasonably required.
Data Sharing
We never sell customer information. Your information is shared only when it is legally required, or strictly necessary to deliver the service you have requested (for example, sharing a delivery email with the person named on the order).
Cookies
The website may use essential cookies to keep things working smoothly. In the future we may add lightweight analytics to understand how the site is used, so we can improve it. If we do, we'll be transparent about it here.
Your Rights
You may contact us any time to request:
- Correction of information you have shared
- Update to your details on record
- Deletion of your information
- Clarification about how your information is used
Contact
For anything related to this policy, or to make a request, email us at ninthloopstudio@gmail.com.